strategy+business

Experience the ideas and stories that raise the game for management, written and expounded clearly enough to provide the basis for thoughtful action. Through in-depth feature stories, thought leader interviews, and strategic commentaries, each issue of strategy+business provides an informed global perspective for decision makers in organizations around the world.

Opportunities in a crisis

strategy+business

Blockchain’s benefits for the aviation industry • Sharing data about aircraft history, maintenance, and operations could improve aerospace businesses.

Three reasons Net Promoter Score is past its prime • The metric was useful in a simpler environment, when companies were beginning to understand the importance of customer experience. But it’s time to replace it.

Competing for consumers in driverless cars • Once drivers become passengers, a new “fifth-screen” economy will flourish, focused on the in-car experience.

Communicating Project Developments One Step at a Time

How business schools can change the world • Exposing management students to people in adversity can help develop future leaders who’ll be motivated to build a more equitable, sustainable world.

Creating happier employees • Professor Jochen Menges on the ways companies can develop well-being initiatives that genuinely make people feel better.

Winning with a data-driven strategy • Making decisions based on hard evidence requires a major shift in culture, technology, and mind-set.

Facing up to the automotive innovation dilemma • The rise of connected, autonomous, shared, and electric vehicles will reshape the industry. The challenge in the meantime is survival.

Incentives for a strong leadership culture • Three key pay and performance metrics can help define and influence an organization’s values.

A STRATEGIST’S GUIDE TO UPSKILLING • Companies and local governments can unlock opportunity by working together to raise the quality of talent.

The new digital curricula

How to build disruptive strategic flywheels • Gaming, artificial intelligence, and deep learning are paving the way for dynamic and resilient 21st-century business models.

Simulating returns

A crisis of LEGITIMACY • Today’s toughest global challenges are unintended consequences of yesterday’s success. If our prevailing institutions can’t adapt, they could lose the right to lead.

The dawn of the Chinese blockbuster • Filmmakers with local heroes and digital technologies are disrupting Hollywood’s global advantage.

The thought leader interview: Jean-Dominique Senard • The new chair of Renault and the Renault–Nissan–Mitsubishi alliance, and former CEO of Michelin, argues that the prevailing concept of corporate purpose needs an update.

A winning effort • How to Win in a Winner-Take-All World: The Definitive Guide to Adapting and Succeeding in High-Performance Careers, Neil Irwin, St. Martin’s Press, 2019

Diving into deep learning • In Search of Deeper Learning: The Quest to Remake the American High School, by Jal Mehta and Sarah Fine, Harvard University Press, 2019

Conversational computing • Talk to Me: How Voice Computing Will Transform the Way We Live, Work, and Think, by James Vlahos, Houghton Mifflin Harcourt, 2019

Level setting • The Levelling: What’s Next after Globalization? Michael O’Sullivan, PublicAffairs Books, 2019

Keep your CSR programs on track • Corporate social responsibility can be tricky, especially for multinationals. A new study lays out some guidance.